Policies & Financing Info
Return Policy
Merchandise may be returned for store credit or cash refund within 30 Days of delivery. Items must be in original condition. Custom orders are nonrefundable.
Warranty
1 Year from the date of Purchase. Under normal wear, covering all accent stones and metal structure. Loss of main stones not covered under warranty; this should be covered through insurance provided by owner.
Payment Options
We accept all major credit cards, including American Express, Visa, Mastercard, Discover, and Paypal. Payment is processed at the time your order is placed.
Layaway & Financing Options
Layaway Policy
For your convenience we offer a 6-month layaway program at no additional charge. We request a 20% deposit on the item. The remaining balance can be paid within the following 6-month period while we hold the item aside for you.
Heirloom Jewelers reserves the right to restock the item after 180 days in the event of the item not being paid in full. All prior payments made on restocked item will be issued as store credit. Store credit is nonrefundable.
To make a layaway purchase simply contact us and request to start a layaway.
Financing Options
Online Financing
We offer Affirm Financial for online financing. They provide several financing options, snd you can qualify completely online. For further detail click on affirm financing when viewing an item or checkout.
"Payment options through Affirm are subject to eligibility, may not be available in all states, and are provided by these lending partners: affirm.com/lenders. CA residents: Loans by Affirm Loan Services, LLC are made or arranged pursuant to a California Finance Lenders Law license."
In Store Financing
In Store we offer Synchrony Financial. Through Synchrony we typically offer 6 - 12-month interest free financing depending on the ticket price. This is another credit-based program that functions like a credit card. This program can only be used on in store purchases. To apply simply ask about financing options during your next appointment.